📄 SMIS Document Request Guidelines
📌 PLEASE READ FIRST
This webpage provides the official process for requesting K–10 school documents from St. Mark Integrated School. Please read the guidelines carefully before submitting a request.
⚠️ IMPORTANT SCOPE
This process is for SCHOOL DOCUMENTS ONLY. School ID requests, uniforms, notebooks, books, GSP/BSP items, and other non-document school items are NOT included in this document-request process.
This webpage provides the official process for requesting K–10 school documents from St. Mark Integrated School. Please read the guidelines carefully before submitting a request.
⚠️ IMPORTANT SCOPE
This process is for SCHOOL DOCUMENTS ONLY. School ID requests, uniforms, notebooks, books, GSP/BSP items, and other non-document school items are NOT included in this document-request process.
Standard processing time is 3–5 working days after full compliance with all requirements. Processing time may vary depending on the document type and volume of requests.
📌 AVAILABLE SCHOOL DOCUMENTS
Students may request the following:
🪪 SCHOOL ID, UNIFORM, and other items
School ID, Uniform and other items are NOT considered a document request under this process. Please use the separate SMIS School Items request procedure.
- Form 137 (Permanent Record)
- Report Card (Form 138 / SF9)
- Certificate of Good Moral Character
- Certificate of Enrollment
- Certificate of Completion / Graduation
- Kinder 2 ECCD Checklist
- Awards, medals, and certificates distributed during the Recognition, Moving-Up, Graduation, or Completion Ceremonies, if not yet claimed by the student or parent/guardian
- Other official school documents specifically approved by the Registrar
🪪 SCHOOL ID, UNIFORM, and other items
School ID, Uniform and other items are NOT considered a document request under this process. Please use the separate SMIS School Items request procedure.
💰 DOCUMENT FEES (K–10 STANDARD GUIDE)
✅ FREE (First Issuance Only)
- Report Card (SF9 / Form 138)
- Certificate of Enrollment (first request)
Form 137
👉 Replacement of official documents may require an affidavit of loss or other supporting documents, subject to Registrar verification.
- ₱600 (first request)
- ₱850 (succeeding requests)
- ₱600 (first request)
- ₱300
- ₱300
- ₱300
- ₱1500
- No charge
- ₱850 per uniform
👉 Replacement of official documents may require an affidavit of loss or other supporting documents, subject to Registrar verification.
👥 WHO TO CONTACT
📄 DOCUMENT REQUESTS — TEACHER GARY
For document requests, pre-payment total confirmation, processing, claiming, release, and delivery coordination:
Teacher Gary
Viber/WhatsApp: 0993-681-1965
Email: [email protected]
💳 FINANCE CONCERNS — TEACHER MIGUEL
For payment, finance, payment-verification, and financial-clearance concerns:
Teacher Miguel
Viber/WhatsApp: 0993-791-7786
Email: [email protected]
🔎 CHECK-AND-BALANCE
Teacher Gary confirms the exact amount to be paid BEFORE payment. Teacher Miguel handles finance-related concerns, payment verification, and financial clearance. Teacher Gary’s amount confirmation does not replace final payment verification by the School.
For document requests, pre-payment total confirmation, processing, claiming, release, and delivery coordination:
Teacher Gary
Viber/WhatsApp: 0993-681-1965
Email: [email protected]
💳 FINANCE CONCERNS — TEACHER MIGUEL
For payment, finance, payment-verification, and financial-clearance concerns:
Teacher Miguel
Viber/WhatsApp: 0993-791-7786
Email: [email protected]
🔎 CHECK-AND-BALANCE
Teacher Gary confirms the exact amount to be paid BEFORE payment. Teacher Miguel handles finance-related concerns, payment verification, and financial clearance. Teacher Gary’s amount confirmation does not replace final payment verification by the School.
🔄 DOCUMENT REQUEST PROCESS
1️⃣ STEP 1 — Determine the Document/s and Claiming / Delivery Mode
Before payment, identify the document/s needed and choose how the document/s will be received:
🏫 Personal / Walk-In Pickup — no delivery or School handling fee
👤 Authorized Representative — no delivery or School handling fee
🛵 Grab, Lalamove, or Similar On-Demand Courier — requester books and pays the courier directly; no ₱300 School handling fee
📦 Traditional Courier / Logistics Company — ₱300 School handling fee per shipment + actual courier/shipping fee
🏫 Personal / Walk-In Pickup — no delivery or School handling fee
👤 Authorized Representative — no delivery or School handling fee
🛵 Grab, Lalamove, or Similar On-Demand Courier — requester books and pays the courier directly; no ₱300 School handling fee
📦 Traditional Courier / Logistics Company — ₱300 School handling fee per shipment + actual courier/shipping fee
2️⃣ STEP 2 — Contact Teacher Gary BEFORE PAYMENT
🚨 MANDATORY PRE-PAYMENT CONFIRMATION
BEFORE MAKING ANY PAYMENT, contact Teacher Gary at 0993-681-1965 (Viber) and obtain confirmation of the EXACT TOTAL AMOUNT DUE.
Provide the following information to Teacher Gary:
Teacher Gary will confirm the amount that may include:
⛔ DO NOT PAY YET UNTIL CONFIRMED
Do NOT estimate, transfer, or pay based only on the posted document fee. Pay only after Teacher Gary confirms the exact total amount due. The amount paid must match the amount confirmed.
BEFORE MAKING ANY PAYMENT, contact Teacher Gary at 0993-681-1965 (Viber) and obtain confirmation of the EXACT TOTAL AMOUNT DUE.
Provide the following information to Teacher Gary:
- Student’s complete name
- Grade level and section / last grade level and section attended
- School Year attended
- Document/s requested
- Number of copies, when applicable
- Purpose of request
- Selected mode of claiming / delivery
- For Traditional Courier: complete recipient name, contact number, and delivery address
Teacher Gary will confirm the amount that may include:
- Applicable document fee/s
- ₱300 School handling fee per Traditional Courier shipment, if applicable
- Actual courier/shipping fee, if applicable
- = CONFIRMED TOTAL AMOUNT DUE
⛔ DO NOT PAY YET UNTIL CONFIRMED
Do NOT estimate, transfer, or pay based only on the posted document fee. Pay only after Teacher Gary confirms the exact total amount due. The amount paid must match the amount confirmed.
3️⃣ STEP 3 — Pay the Confirmed Amount
After Teacher Gary confirms the total amount due:
💳 PAYMENT VERIFICATION
A screenshot or receipt does not, by itself, establish that payment has been properly applied. Applicable payments remain subject to School verification.
- Pay only the confirmed amount through the School’s authorized payment channel or applicable onsite payment procedure.
- Keep the online transaction receipt, payment confirmation, or School-issued onsite receipt.
- For payment, payment-verification, finance, or financial-clearance concerns, contact Teacher Miguel at 0993-791-7786.
💳 PAYMENT VERIFICATION
A screenshot or receipt does not, by itself, establish that payment has been properly applied. Applicable payments remain subject to School verification.
4️⃣ STEP 4 — Complete the Official SMIS Document Request Form
Complete the official Document Request Form using the same information confirmed with Teacher Gary. For paid requests, the payment details and proof uploaded must correspond with the amount previously confirmed.
Make sure the form includes, when applicable:
Make sure the form includes, when applicable:
- Complete student/requester information
- Document request details
- Claiming/delivery information
- Pre-payment confirmation
- Payment details and proof of payment
- Supporting documents
- Required acknowledgment and agreement
5️⃣ STEP 5 — Send the Required Official Email
Send an email to:
📧 [email protected]
Use the subject:
DOCUMENT REQUEST – [Student Full Name] – [Document Requested]
In the email, simply state that you have completed the SMIS Document Request Form and indicate:
Attach any required supporting document, when applicable.
⚠️ The information in the email must match the information submitted in the Google Form.
💳 For finance, payment-verification, or financial-clearance concerns, contact Teacher Miguel at 0993-791-7786 or email [email protected].
📧 [email protected]
Use the subject:
DOCUMENT REQUEST – [Student Full Name] – [Document Requested]
In the email, simply state that you have completed the SMIS Document Request Form and indicate:
- Student’s Complete Name
- Document/s Requested
- Preferred Mode of Claiming / Delivery
Attach any required supporting document, when applicable.
⚠️ The information in the email must match the information submitted in the Google Form.
💳 For finance, payment-verification, or financial-clearance concerns, contact Teacher Miguel at 0993-791-7786 or email [email protected].
6️⃣ STEP 6 — Verification, Clearance, and Approval
Processing begins only after all applicable requirements are complete, including:
✅ Complete and verified request information
✅ Registrar approval, when required
✅ Academic clearance, when applicable
✅ Financial clearance
✅ Verified payment, when required
✅ Required supporting documents
⚠️ REQUESTS ON HOLD
A document may be placed on hold when there are unresolved financial obligations, incomplete clearance requirements, missing supporting documents, or mismatched request/payment information.
✅ Complete and verified request information
✅ Registrar approval, when required
✅ Academic clearance, when applicable
✅ Financial clearance
✅ Verified payment, when required
✅ Required supporting documents
⚠️ REQUESTS ON HOLD
A document may be placed on hold when there are unresolved financial obligations, incomplete clearance requirements, missing supporting documents, or mismatched request/payment information.
7️⃣ STEP 7 — Document Preparation
Standard processing time is generally 3–5 working days AFTER full compliance with all applicable requirements, depending on the document type, verification requirements, and volume of requests.
⏳ PROCESSING TIME
Processing time does not begin merely upon initial inquiry, payment, or form submission if other requirements remain incomplete.
⏳ PROCESSING TIME
Processing time does not begin merely upon initial inquiry, payment, or form submission if other requirements remain incomplete.
8️⃣ STEP 8 — Wait for Release Confirmation
✅ WAIT FOR THE SCHOOL GO SIGNAL
Do not proceed to the School, send an authorized representative, or book a courier until the School confirms that the document is READY FOR RELEASE.
Do not proceed to the School, send an authorized representative, or book a courier until the School confirms that the document is READY FOR RELEASE.
📦 CLAIMING AND DELIVERY OPTIONS
🏫 A. Personal / Walk-In Pickup
No delivery or School handling fee applies. Coordinate with Teacher Gary and wait for confirmation before coming to School.
👤 B. Authorized Representative
The School may require:
🛵 C. Grab, Lalamove, or Similar On-Demand Courier
📮 D. Traditional Courier / Logistics Company
Examples include LBC, J&T, JRS, or similar logistics providers.
📦 HANDLING FEE
The ₱300 School handling fee applies PER SHIPMENT, not per document.
No delivery or School handling fee applies. Coordinate with Teacher Gary and wait for confirmation before coming to School.
👤 B. Authorized Representative
The School may require:
- Signed authorization letter
- Valid ID of the requester/parent/guardian
- Valid ID of the authorized representative
- Student information
- Other reasonable verification documents
🛵 C. Grab, Lalamove, or Similar On-Demand Courier
- The requester arranges the booking.
- The requester pays the courier directly.
- No ₱300 School handling fee applies.
- Wait for the School’s go signal before booking.
- Courier/rider details may be required before release.
📮 D. Traditional Courier / Logistics Company
Examples include LBC, J&T, JRS, or similar logistics providers.
- Applicable document fee/s
- + ₱300 School handling fee per shipment
- + actual courier/shipping fee
- = TOTAL confirmed by Teacher Gary before payment
📦 HANDLING FEE
The ₱300 School handling fee applies PER SHIPMENT, not per document.
🚚 TRADITIONAL COURIER PAYMENT SEQUENCE
- Determine the document/s requested and prepare the complete delivery information.
- Contact Teacher Gary at 0993-681-1965 BEFORE MAKING PAYMENT.
- Wait for Teacher Gary to confirm the document fee/s, ₱300 handling fee per shipment, actual courier/shipping fee, and CONFIRMED TOTAL AMOUNT DUE.
- Pay only the complete amount confirmed by Teacher Gary.
- Retain and submit/upload the applicable proof of payment.
- Wait for School confirmation that the document is ready and the shipment can proceed.
🏫 FORM 137 AND SUPPORTING DOCUMENTS
📘 FORM 137
Form 137 remains subject to the applicable SCHOOL-TO-SCHOOL REQUEST requirement and Registrar verification. The School may require a formal request letter from the receiving school before processing or release.
Other supporting documents may include, when applicable:
Form 137 remains subject to the applicable SCHOOL-TO-SCHOOL REQUEST requirement and Registrar verification. The School may require a formal request letter from the receiving school before processing or release.
Other supporting documents may include, when applicable:
- Authorization letter
- Applicable valid IDs
- Affidavit of loss for replacement/re-issued documents
- Other supporting documents requested by the Registrar
✅ GENERAL IMPORTANT REMINDERS
- This process covers SCHOOL DOCUMENTS ONLY and does not include School ID requests.
- Review all information carefully before submitting the request.
- BEFORE making any payment, contact Teacher Gary at 0993-681-1965 and obtain confirmation of the exact total amount due.
- Do not make payment without prior confirmation from Teacher Gary.
- For finance, payment, payment-verification, and financial-clearance concerns, contact Teacher Miguel at 0993-791-7786.
- Applicable paid requests require verified payment.
- All requests remain subject to applicable verification, clearance, approval, processing requirements, and School records.
- Wait for School confirmation before claiming or booking a courier.
- Submission or payment does not guarantee immediate processing or release.
- Incorrect, incomplete, or mismatched information may delay or prevent processing.
📞 FOR ASSISTANCE
📄 DOCUMENT REQUEST ASSISTANCE
For document requests, pre-payment total confirmation, processing, claiming, release, and delivery coordination:
Teacher Gary
📱 Viber: 0993-681-1965
📧 [email protected]
IMPORTANT: For any document request requiring payment, contact Teacher Gary BEFORE making payment to confirm the exact total amount due.
💳 FINANCE ASSISTANCE
For payment, finance, payment-verification, and financial-clearance concerns:
Teacher Miguel
📱 Viber/WhatsApp: 0993-791-7786
📧 [email protected]
For document requests, pre-payment total confirmation, processing, claiming, release, and delivery coordination:
Teacher Gary
📱 Viber: 0993-681-1965
📧 [email protected]
IMPORTANT: For any document request requiring payment, contact Teacher Gary BEFORE making payment to confirm the exact total amount due.
💳 FINANCE ASSISTANCE
For payment, finance, payment-verification, and financial-clearance concerns:
Teacher Miguel
📱 Viber/WhatsApp: 0993-791-7786
📧 [email protected]